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Posted by on in News & Special Articles
5 Languages of Appreciation

Everyone wants to feel appreciated. We want to know that we matter. What are you doing to show appreciation to your employees at work or to your direct sales team? You may be surprised to find that your efforts might not be making the impact you were aiming for.

First, don’t confuse appreciation with recognition. Recognition acknowledges good performance or a milestone. Appreciation acknowledges a person’s full value. Want to make someone feel really special? Acknowledge them for who they are, not just for what they do.

In their book, The 5 Languages of Appreciation in the Workplace, Gary Chapman and Paul White explain that what makes one person feel appreciated does not make another person feel appreciated. By determining his or her individual “language” you can express your appreciation in a way that is the most meaningful and deeply felt.

The Five Languages are:

  • Words of Affirmation – Focus on the person’s character and not just his or her performance. Go out of your way to thank and praise them verbally or perhaps give them a handwritten note.
  • Quality Time – People who prefer this language want your focused attention. If it is impossible to spend time face-to-face because of distance, try a phone call or Skype session, as long as there are no interruptions.
  • Acts of Service – If you enjoy being shown appreciation through acts of service, you know how good it makes you feel when someone offers to help you with chores or work tasks. Be cheerful when you offer to help and be sure to do things their way!
  • Tangible Gifts – The important thing here is the thought behind the gift, not the monetary value. Present them with a homemade gift or a gift card to their favorite coffee shop. Of course, Lemongrass Spa Products are always the perfect choice!
  • Physical Touch – While physical touch is not appropriate in most work settings, the consultants at Lemongrass Spa love to hug and high-five when we are together! Just make sure the recipient is comfortable with any type of physical gesture before assuming it’s okay.

The most important ingredient in showing appreciation is sincerity. Be genuine in your praise. By doing so, you can make a difference in the life of someone else. By making someone feel truly appreciated you can encourage him or her to climb higher and reach his or her true potential!

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The Direct Sales Industry – 2015 Outlook

*Lemongrass Spa Products’ Founder & CEO, Heidi Leist, shared her industry insights alongside four Direct Selling executives in the Direct Selling Association’s annual "Industry Executives Discuss Challenges, Opportunities Ahead" piece in the DSA's January 22, 2015 InTouch newsletter.

The direct selling industry has experienced a steady increase in retail sales since 2009, with a 5.9% increase between 2011 and 2012 (most recent statistical year available) according to the Direct Selling Association (DSA). In the U.S., an estimated 15.9 million people are involved in direct sales, and approximately 80% of them women. Lemongrass Spa Products is no exception boasting a 65% percent increase in sales force in 2014. Click here to read Lemongrass Spa Products’ 2014 year in review. The industry growth trend continues as consumers move toward buying from small and local retailers, direct selling companies offer a variety of quality products, and people look for flexible income avenues.

I believe the direct selling industry will continue to experience growth in 2015 because of key economic indicators, a continuing surge in internet purchases, social media and the increasingly popular selling model we offer. Generation Xers and Millennials have found the extra income they can earn by having a direct selling business satisfies their need to supplement their income. Competition for well-paying jobs is at an all-time high and college graduates are discovering that the direct selling industry offers an entrepreneurial path to success. Baby boomers find that our business model is easily adaptable into their lifestyles, it can offset healthcare expenses and the social connections are invaluable to them.

Many direct selling companies have done an effective job of reforming the image of today’s direct seller from one who is pushy, old-fashioned and dishonest to one who is trendy, successful, educated and legitimate. We’re finding that social media plays an integral role in helping build a brand and in improving the perception of direct selling by helping to establish a personal connection through the use of an electronic medium. The social media venue is geared toward supporting our philosophy of sharing and caring – whether it’s sharing the lifestyle, the products or the income opportunity. Sparking change in the perceptions of consumers’ minds can happen with positive messaging, consultants who are trained to uphold ethical business practices and media attention focused on the positive impact of direct sellers. We tailor our content to touch on at least one of these areas each time we post

At Lemongrass Spa Products, it’s our goal to continually improve our product line by adding innovative, affordable and healthy products that capture the attention of our customers. Consumers of our products are generally well-educated when it comes to the ingredients we use and because of this we are continuing to find ways to anticipate their needs and meet their expectations regarding value and outstanding quality.

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4 Steps to Setting & Keeping Goals

Cheers to starting fresh in 2015! We often mark the start of a new year resolving to make lifestyle improvements like eating healthier or exercising more, but many of us forget about business resolutions. Did you know that only ten percent of the population has specific, well-defined goals, but even then, seven out of the ten reach their goals only half the time. Interestingly the top three percent of the population achieved their goals 89 percent of the time and it’s because they have written down their goals.

We’ve heard the importance of goal setting, but how many of us write down our goals or have a clear plan to reach them? Creating goals helps keep us focused and motivated. Just like making New Year’s resolutions, setting business goals doesn’t need to be complicated. Here are four simple steps to setting and keeping goals for your business.

  1. Determine your long-term target. Do you want to earn money for a big-ticket purchase, a vacation next summer or  save for retirement? It doesn’t matter how big or small your long-term goal appears, it’s yours to identify. Periodically review your long-term goal to assess progress and modify as your circumstances change.

  2. Create the path to your long-term goal by setting short-term milestones. Make short-term goals precise and measureable: Each month I will earn ‘X’ amount of money or recruit ‘X’ number of people. Expressing goals positively (“I will” instead of “I won’t”) builds on self-confidence, a virtue of successful leaders and entrepreneurs.

  3. Get organized and establish a routine, including prioritizing tasks, keeping a to-do list and making time daily. Only have five minutes today? What can you do that leads to your goal? Maybe it’s following up with a potential customer or touching bases with a team member needing support.

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Posted by on in News & Special Articles
2014 Year in Review

From opening a second distribution center in Florida to launching the revolutionary Prebiotic Body Wash to being named to the Top 100 Women Owned Companies, 2014 has been an incredible year for growth and opportunity. Here's our 2014 year in review.

Products

The introduction of innovative new products is one of the key elements in engaging our customers and creating excitement for our sales consultants. Roll-on deodorant in Fresh, Sport, Lavender and Unscented were introduced at the beginning of 2014. We launched a revolutionary Prebiotic Body Wash at our annual convention in Denver, Colorado in July. This organic, GMO-free product works on a molecular level by stimulating good microorganisms on the skin and promoting collagen production. Green Concealing Stick corrector, Organic Eye Makeup Remover, Stardust and Red Hot Lip Glosses, and Coral Blush were newcomers to the Sheer Minerals Makeup line. The Men’s Essentials organic skincare line was introduced featuring Shaving Crème, Body Wash, After Shave Lotion and Cleansing Gel, specially formulated for guys. Aromatherapy Mists featuring certified organic essential oil blends were introduced in five blends: Purifying Tea Tree, Lavender Relaxation, Citrus Refresher, Mint Revival and Balancing Act!

Community

We are incredibly grateful to the members of the community in Pine, Colorado who have supported us over the years. Five new employees were hired to help our expansion efforts, and we leased four additional suites in the business plaza. In July we began manufacturing and shipping from our second distribution center in Tarpon Springs, Florida with 10,000 square feet of office and warehouse space. Fourteen full-time team members are currently employed there. With both facilities fully operational, we realized a 2 to 4 day reduction in the turnaround time in shipping orders during the peak volumes: end-of-month and the holiday selling season.

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Loving_Care_Set.jpg
Lemongrass Spa Products promotes a culture of serving  others and assists consultants throughout the year with charitable endeavors through the Lemongrass Spa Giving Back Fund. In honor of Breast Cancer Awareness during October, Lemongrass Spa offered two corporate-sponsored initiatives, the Think Pink Blending Brush donation and Loving Care Gift Set giveaway, to help bring attention to the role of potentially-dangerous chemicals in personal care products.

Who doesn’t love a little splurge knowing a portion of one’s purchase goes to a noble cause? In October, Lemongrass Spa Products presented the Limited Edition Think Pink Blending Brush with a promise to donate $1 from the sale of each brush to the Breast Cancer Fund and National Breast Cancer Foundation. Providing safe and affordable skin care and mineral makeup is Lemongrass Spa’s primary objective, and the key to making smarter skincare choices is through education. Heidi Leist, Founder and CEO of Lemongrass Spa, chose to donate proceeds from the sale of the Think Pink Blending Brush to the Breast Cancer Fund and National Breast Cancer Foundation because these two organizations are passionate about educating the public about the dangers of toxic chemicals. In November, Heidi wrote each organization a check for $500 thanks to Lemongrass Spa’s loyal customers.

The Think Pink Blending Brushes were a hit! If you purchased a Blending Brush, please click here to discover how to contour or blend your minerals with this cruelty-free, eco-friendly makeup brush.

Customers often seek out products that Lemongrass Spa offers after they’ve witnessed the devastating effects of cancer treatment. These women and men look to limit exposure to ingredients suspected to contribute to the body’s cancer development. During the month of October, Lemongrass Spa sought to provide fifty women undergoing cancer treatment with a little relief by sending them a Loving Care Gift Set for dry and damaged skin. Suggested by Samantha Meyer, a consultant in Oklahoma, after witnessing “first-hand how incredibly hard these kinds of treatments are on the body, and how important the integrity of the skin can be when the immune system is so completely compromised," this trio of healing products includes Healing Elements Balm, Organic Nail Balm and a jar of Ultra Hydrating Body Crème.

Nominations for women, men and children poured in from friends and family wanting to acknowledge their loved ones’ strength and courage through their cancer journey. Each story exemplified a brave individual’s story and exceptional fight while highlighting the unending support from loved ones. Rebecca, nominating her friend Jeanette, exclaimed “She has served our country as a Marine and continues to serve as a Marine Spouse all while fighting cancer TWICE now!” Cherie, who nominated a grandmother in Michigan, said “Even though the treatments are tough at times, she is always glowing.”

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